Shipping policy
Shipping & Delivery Policy
Last updated: August 3, 2026
Calipso Visual Designs, operated by Patkika LLC, sells digital products and design services. This Delivery Policy explains how and when you receive your purchase.
Digital delivery only
We do not ship physical goods. All products are delivered electronically — via download link, email, or a shared file/folder — so there are no shipping fees and no physical delivery address is required.
Delivery times
- Ready-made digital products & templates: available immediately or via a download link sent to your email shortly after purchase.
- Custom design services: delivered according to the turnaround stated on the product page, once we have the information needed to begin. We will keep you updated throughout.
Delivery issues
If you do not receive your files or download link, first check your spam folder, then contact us at contact@calypsovisual.com and we will resend promptly.
File formats
Deliverable file formats are described on each product page. If you need a specific format, contact us before ordering.
Contact us
Questions about this policy can be sent to contact@calypsovisual.com or by post to Patkika LLC, 33 N Gold St, Ste 9, Sheridan, WY 82801, United State